Working at Little Court Care Home
26 Roopers, Tunbridge Wells, TN3 0QL
Operated by Little Court Care Home Limited
35 bedsNursing homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.2/10
Key Finding
"Strong safety practices and good teamwork with sufficient staffing, although only basic training and activities hold it back."
Safety & Risk
8/10
✓
Per 2022 IPC inspection: Effective COVID outbreak measures including cohorting, testing, extra cleaning; all IPC assurances met including PPE use, vaccinations, premises hygiene; per 2019: Strong safeguarding training, risk management, safe medicines, incident learning.
Staff Culture
6/10
✓
Per 2019: Good teamwork promoted; staff confident to speak up about concerns; residents noted staff get along well creating a happier place.
Staffing Levels
6/10
✓
Per 2019: Records showed sufficient nurses and care staff routinely on duty; people assisted promptly; safe recruitment procedures in place. Per 2022 IPC: Measures to mitigate COVID-related staff pressures.
Training & Dev
6/10
✓
Per 2019: New staff received Care Certificate equivalent induction, shadow shifts, refresher training, and regular supervision meetings; nurses had training for specific conditions like diabetes.
Management
6/10
✓
Per 2019 comprehensive inspection: Registered manager in post; regular quality checks, audits, and unannounced visits; staff confident to raise concerns with manager or CEO.
Programmes
6/10
✓
Per 2019: Activities coordinator on six days a week for group activities like gentle exercises, baking, crafts; individual support for puzzles, nail care; entertainers for music and singing.
Points to consider
Only standard training like induction and refreshers, no specialist courses or funded qualifications.
New nurses and care staff had received introductory training before they provided people with care. Care staff had completed training that was equivalent with the Care Certificate... Nurses and care staff had also received refresher training (per 2019).
Activities are regular with a coordinator but mostly basic group stuff like crafts and baking, nothing special or innovative.
There was an activities coordinator present in the service on six days each week. They invited people to participate in small group activities such as gentle exercises, baking and crafts... entertainers who called to the service to play music (per 2019).
Staffing is enough to meet needs but no details on low agency use or great staff retention.
Records showed that sufficient nurses and care staff were routinely on duty to provide people with the nursing and personal care they needed (per 2019).
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews