Working at Little Brooke
31 Hursley Road, Eastleigh, SO53 2FS
Operated by Little Brooke Limited
27 bedsResidential homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.4/10
Key Finding
"Staff feel supported by management with up-to-date training and supervisions, but no activities coordinator and medication recording issues hold it back."
Safety & Risk
4/10
!
We found some concerns in relation to recording of when prescribed creams were applied. However, we found 2 files had gaps in their employment history.
Staff Culture
6/10
✓
Staff felt supported by management and enjoyed working at the service. We observed people received person-centred support and care delivery.
Staffing Levels
5/10
!
There were enough staff to keep people safe. We observed that staff were not rushed and responded promptly and compassionately to people's requests for support.
Training & Dev
7/10
✓
Staff now had the opportunity to attend national vocational courses to enhance their training. Training records showed that training for staff was all up to date. Staff were supported by supervisions.
Management
6/10
✓
Staff felt supported by management and enjoyed working at the service. The provider had an open and honest approach to care delivery and reported accidents and incidents and informed those involved as necessary.
Programmes
3/10
✕
The service did not employ an activities coordinator at the time of inspection. Activities were available to people by care staff and outside entertainers.
Points to consider
No dedicated activities coordinator, so the role is mostly routine personal care with care staff doing basic engagement like manicures.
The service did not employ an activities coordinator at the time of inspection. Activities were available to people by care staff and outside entertainers.
Some issues with medication recording for creams and gaps in checking full job histories for a couple of staff.
We found some concerns in relation to recording of when prescribed creams were applied... we found 2 files had gaps in their employment history.
Staffing is adequate but nothing special, with some agency staff used and weekend housekeeping shortages being addressed.
We also spoke with... 1 agency staff member... we had concerns about housekeeping staff not being available at the weekends... The provider was in the process of employing extra staff for the weekend.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews