Last updated: 10 February 2026
"Supportive management and warm family-like team culture, but basic training and regular activities without specialist programmes need improvement."
People were protected from abuse. Staff understood how to recognise and report any concerns they had about people's safety and well-being. Risks were being managed so that people were protected from avoidable harm.
One member of staff said, 'We are a very small, tight knit team. There is a family feel to everything which encourages honesty, team work and professionalism.' The atmosphere in the service was warm, friendly and welcoming.
We observed staffing levels were appropriate, and people received support and interaction from staff in a timely way. There were enough staff to spend time with people including taking them out to places of their choice.
Staff completed an induction when they commenced working in the home and then refresher training as required. Training dates were monitored regularly to ensure staff completed training when necessary.
Staff told us they could speak to them at any time. One staff member told us, 'The manager is fantastic and very supportive.' The registered manager had a visible daily presence in the service and led by example.
Regular activities were planned with people and these included activities such as swimming, meals out and shopping. We observed one person doing an individual activity... and a group activity of making Christmas decorations.
Only standard induction and refresher training, no specialist courses or funded qualifications mentioned.
Staff completed an induction when they commenced working in the home and then refresher training as required. Training dates were monitored regularly to ensure staff completed training when necessary.
Activities are regular with variety like outings and crafts but no specialist programmes or dedicated coordinator.
Regular activities were planned with people and these included activities such as swimming, meals out and shopping... We observed... a group activity of making Christmas decorations.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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