Working at Little Amberwood
1 Amberwood Gardens, Christchurch, BH23 5RT
Operated by Apple House Limited
4 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Approachable leadership and a supportive culture where staff feel valued, but occasional agency use for cover and no dedicated activities coordinator."
Safety & Risk
8/10
✓
Staff understood how to recognise the different types of abuse and spoke knowledgeably about reporting concerns. There was a clear risk assessment system in place. Medicines were safely managed, stored, administered and disposed of. Accidents and incidents were recorded, reviewed and analysed.
Staff Culture
8/10
✓
Staff felt valued, respected and well supported. Staff told us they felt valued, were always respected and their views listened to. Staff spoke knowledgeably about their responsibilities within their roles and told us they worked well together as a team.
Staffing Levels
6/10
✓
There were enough appropriately trained staff employed to support people. Staff rotas correctly reflected the levels of staff on duty during our inspection visit. Annual leave or staff sickness was covered by existing staff or agency members of staff. The same agency members of staff would provide cover to ensure consistency of care.
Training & Dev
7/10
✓
Staff spoke positively regarding the induction process they had received... Staff received regular supervision meetings which they found helpful and supportive... People were supported by appropriately trained staff. Staff told us they found the training provided useful and well delivered.
Management
8/10
✓
The service was well-led by a registered manager who was approachable and respected by the people, relatives, health care professionals and staff. We received positive feedback regarding the registered manager and their open, friendly and supportive approach.
Programmes
6/10
✓
When COVID-19 restrictions would allow, people were supported to lead active lives and were encouraged and enabled to pursue hobbies and a range of activities both in the home and in the wider community. These included daily drives out in their car to places they enjoyed, swimming, watching films, shopping, walking to the park, trips to the pub, puzzles and board games and listening to music.
Points to consider
Enough staff most days but they sometimes bring in agency workers to cover sickness or leave, even if it's the same person for consistency.
A member of staff told us, 'There are generally enough, we do need one extra person but we get the same agency person in for consistency… Annual leave or staff sickness was covered by existing staff or agency members of staff.'
Varied activities like outings, games, and life skills but no dedicated activities coordinator or specialist therapeutic programmes.
people were supported to lead active lives and were encouraged and enabled to pursue hobbies and a range of activities both in the home and in the wider community. These included daily drives out… swimming, watching films, shopping, walking to the park, trips to the pub, puzzles and board games and listening to music.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews