Last updated: 10 February 2026
"Adequate staffing and a positive culture where staff feel supported, but no registered manager and basic activities hold it back."
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events.
Staff told us the management fostered a positive work environment and looked out for their wellbeing. One member of staff told us, “I am supported and feel safe in my role.”
People did not raise any concerns about staffing levels... A member of staff told us, “Staffing levels are more than adequate.”
Staff told us they attended training specific to their roles, including medicines management and safeguarding people from abuse. There was oversight of staff training at manager and provider level.
There was no registered manager in post at the time of this assessment. However, the manager of the service was in the process of registering with the CQC.
We saw activities were planned individually for people. These activities encouraged people to improve their health, fitness, mental wellbeing and to make positive life choices.”
No permanent manager in place yet, even though one is in the process of registering.
There was no registered manager in post at the time of this assessment. However, the manager of the service was in the process of registering with the CQC.
Only basic individual activities like a weekly fry up, no structured programme or coordinator to make the role more varied.
The Wednesday fry up morning is very popular... We saw activities were planned individually for people.”
Only standard training for roles like safeguarding and medicines, no specialist courses or funded qualifications.
Staff told us they attended training specific to their roles, including medicines management and safeguarding people from abuse.
AI Generated
Last inspected: October 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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