Last updated: 9 February 2026
"Staff feel valued in a supportive culture with stable staffing and approachable management, but some training like infection control is overdue and activities lack specialist programmes."
2021 infection control inspection: We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively, accessing testing, and making sure infection outbreaks can be effectively prevented or managed. Per 2019: Staff attended safeguarding training and demonstrated a good understanding of how to keep people safe.
Per 2019 comprehensive inspection: Staff were very positive about the support they received from the management team. They told us they felt valued and were well supported. Comments from staff included, 'It's a good place to work and we have a good team,' 'We have a good team with no conflicts,' 'I feel valued and we are part of a bigger team.'
Per 2019 comprehensive inspection: Throughout the inspection, we saw there were enough staff available to meet people's needs... staffing levels were over and above most care homes as they always wanted to maintain a high standard of care and keep people safe. People were supported by a stable staff team.
Per 2019 comprehensive inspection: The service's training matrix showed all staff... had received training in a variety of subjects... However, some areas of training, for example infection control and end of life care, showed on the training matrix that these were either overdue or not completed.
Per 2019 comprehensive inspection: People, their relatives and staff told us management were approachable and they listened to them when they had any concerns or ideas. All feedback was used to make continuous improvements to the service.
Per 2019 comprehensive inspection: There was a programme of activities arranged most days that was very much based on people's interests... activities co-ordinator... trips out and entertainers visiting the home... assistive technology such as tablets, pendant alarms and a large computer tablet.
Training covers basics like medication and dementia but some mandatory courses like infection control were overdue or not recorded properly.
Per 2019 comprehensive inspection: some areas of training, for example infection control and end of life care, showed on the training matrix that these were either overdue or not completed.
Activities include trips, entertainers, and tech like tablets for games but no specialist programmes or advanced therapeutic training for staff.
Per 2019 comprehensive inspection: There was a programme of activities arranged most days... trips out and entertainers... assistive technology such as tablets, pendant alarms and a large computer tablet.
AI Generated
Last inspected: September 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp