Working at Linson Court

Not enough staff at busy times so you get rushed and residents wait for help.

Safe staffing levels were not always in place... Our observations... indicated staff were often rushed and this meant people had to wait for care and support.

No activities coordinator yet and not much for residents to do so the job is mostly routine personal care.

At the time of our visits there was no activity coordinator in place... lack of consistent opportunities to engage in meaningful person-centred opportunities.

Medication not always handled safely and skin care risks like repositioning not done consistently.

we saw a medication pot containing multiple tablets had been left by a person’s bed... Records showed significantly longer intervals between repositioning than those stated in their care plans.