Working at Linnet House
168 Kempshott Lane, Basingstoke, RG22 5LA
Operated by Liaise (South) Limited
6 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Supportive management, good training and a positive team culture shine through, but incomplete recruitment checks for new staff and regular agency use hold it back."
Safety & Risk
7/10
✓
Staff were confident in how to keep people safe and had identified and responded appropriately to any potential safeguarding concerns.
Staff Culture
7/10
✓
Staff worked well with each other and people using the service. Staff told us they felt the management team were approachable and supportive.
Staffing Levels
5/10
!
Recruitment checks were not always fully completed as some staff did not have the appropriate checks before being employed in the service.
Training & Dev
7/10
✓
Staff received a range of training in areas such as learning disability awareness, autism, person centred care... Training was supported by regular quizzes and competency checks.
Management
7/10
✓
Staff told us they felt the management team were approachable and supportive.
Programmes
6/10
✓
Records showed people were regularly supported to engage in activities such as crafty fingers groups, cycling activities, swimming session and social groups.
Points to consider
New staff sometimes started without full background checks, even though this was fixed after inspection, and regular agency workers cover some shifts.
Recruitment checks were not always fully completed as some staff did not have the appropriate checks before being employed in the service... People were supported by a staff team which included regular consistent agency staff.
Activities like swimming, cycling and crafts add variety but there are no specialist programmes or innovative approaches to make the role more enriching.
Records showed people were regularly supported to engage in activities such as crafty fingers groups, cycling activities, swimming session and social groups.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews