Last updated: 9 February 2026
"Supportive management, good training and a positive team culture shine through, but incomplete recruitment checks for new staff and regular agency use hold it back."
Staff were confident in how to keep people safe and had identified and responded appropriately to any potential safeguarding concerns.
Staff worked well with each other and people using the service. Staff told us they felt the management team were approachable and supportive.
Recruitment checks were not always fully completed as some staff did not have the appropriate checks before being employed in the service.
Staff received a range of training in areas such as learning disability awareness, autism, person centred care... Training was supported by regular quizzes and competency checks.
Staff told us they felt the management team were approachable and supportive.
Records showed people were regularly supported to engage in activities such as crafty fingers groups, cycling activities, swimming session and social groups.
New staff sometimes started without full background checks, even though this was fixed after inspection, and regular agency workers cover some shifts.
Recruitment checks were not always fully completed as some staff did not have the appropriate checks before being employed in the service... People were supported by a staff team which included regular consistent agency staff.
Activities like swimming, cycling and crafts add variety but there are no specialist programmes or innovative approaches to make the role more enriching.
Records showed people were regularly supported to engage in activities such as crafty fingers groups, cycling activities, swimming session and social groups.
AI Generated
Last inspected: May 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp