Last updated: 10 February 2026
"Supportive manager, consistent staffing and positive team culture impress, but basic activities and standard training hold it back."
The provider had a proactive and positive culture of safety, based on openness and honesty... However, controls on medicines taken out of the home were not always adequate... manager took immediate action.
One member of staff told us, “The staff team get on well, we all work together and help each other.” Staff told us that they were well supported by the provider.
Staffing levels were flexible to meet people’s needs... always a member of staff to support them. People were supported by a consistent staff group.
Records showed that staff training had been completed, and staff had regular meetings with the manager to discuss their performance, training needs and career development.
The new manager was well liked by people living at the home, their relatives and staff. All felt that they had driven improvements in the service, while being approachable and supportive.
People were supported to be active and to go into the local shops. A favourite with people was to go to the local garden centre... supported to go on holidays... liked cooking and spent time in the kitchen.
Basic activities like outings to shops and garden centres, cooking, and menu planning, no dedicated coordinator or specialist programmes so shifts mostly routine personal care.
People were supported to be active and to go into the local shops. A favourite with people was to go to the local garden centre for a drink and a piece of cake. Relatives told us people were also supported to go on holidays... liked cooking.
Only standard training with regular supervision meetings, no specialist courses or funded qualifications.
Records showed that staff training had been completed, and staff had regular meetings with the manager to discuss their performance, training needs and career development.
AI Generated
Last inspected: May 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp