Working at Link House
15 Blenheim Road, London, SW20 9BA
Operated by Country Court Care Homes 2 Limited
52 bedsNursing homes
Workplace Score
7.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.8/10
Key Finding
"Supportive managers, stable long-serving staff and a friendly team spirit drive a positive safety culture, although training lacks funded qualifications and clear career paths."
Safety & Risk
8/10
✓
The service had a proactive and positive culture of safety, based on openness and honesty. Managers investigated safety concerns and events and used the learning from these to support staff to continually improve their practice
Staff Culture
8/10
✓
Typical feedback from staff included, 'This is a lovely place to work. Everyone is friendly,' 'We have a good team spirit here and we all work well together'
Staffing Levels
8/10
✓
A member of staff said, 'There’s enough carers and nursing staff working here and we don’t need to rely on any agency staff because we have all the permanent staff we need.' 'A lot of the staff have worked here for a long time'
Training & Dev
7/10
✓
Staff received a mixture of e-learning and in-person practical and theoretical training, which was routinely refreshed as frequently as staff required it including, competency-based assessments. 'All the training we have here is always relevant and useful. It’s constantly being refreshed'
Management
8/10
✓
Managers were visible, knowledgeable, and supportive, helping staff develop in their roles. Staff felt supported to give feedback and were treated equally, free from bullying or harassment.
Programmes
/10
✕
Points to consider
Training covers mandatory topics and is regularly updated but no funded qualifications or clear career development paths mentioned
Staff had regular individual and group meetings with their fellow peers and line managers. A member of staff said, 'We have regular supervision meetings with our line managers and our work is appraised at least once a year.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews