Last updated: 9 February 2026
"Staff feel supported by management with high morale and enough staff, but training lacks career pathways and activities need a dedicated coordinator."
Risks managed safely, no longer in breach of reg 12; strong safeguarding, safe medicines with eMAR, staff comfortable reporting
Staff morale is very high... staff feel valued, supported... teamwork... management listen and act
Enough staff... limited agency... 'I think there are enough staff on shift, teamwork and morale seems high'
Per 2019 comprehensive inspection: Staff had opportunities to learn skills... 'the training was good' including dementia and oral care, regular supervision
Staff told us they felt supported by management... 'They listen and act, not all managers are like that'
People engaged with variety of activities: pottery painting, games, gardening, pizza making; per 2019: quizzes, singing, toddler group, outings, rabbit
Training covers standard induction and some specialist topics like dementia but no funded qualifications or career pathways.
Per 2019: New staff received Care Certificate... staff training good... oral care training... dementia training
Varied activities like crafts, music groups, outings and pets but no dedicated coordinator or named specialist programmes.
Per 2019: good and varied choice of activities daily... toddler music group... mini bus... rabbit that visited
AI Generated
Last inspected: July 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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