Working at Lindsay House
Parbold Hill, Wigan, WN8 7TG
Operated by Akari Care Limited
31 bedsResidential homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.5/10
Key Finding
"Strong safety practices and good training with a positive culture, but manager not always visible and staffing feels stretched."
Safety & Risk
8/10
✓
2021 targeted inspection: assured on preventing infections, safe admissions, PPE use, testing, hygiene, no COVID-19 cases; per 2019 medicines managed safely, safeguarding training provided.
Staff Culture
6/10
✓
Per 2019 comprehensive inspection: generally positive feedback from people, relatives and staff about support and atmosphere, positive culture promoted.
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: mixed feedback about staffing, residents said 'they could do with more of them', staff said 'rushing to get jobs done', new rota planned.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: staff received relevant training and supervisions, training matrix confirmed range provided, competency checks observed.
Management
4/10
!
Per 2019 comprehensive inspection: some feedback was that the registered manager was not always visible, staff mixed on visibility including 'we don't see [registered manager] very much'.
Programmes
4/10
!
Per 2019 comprehensive inspection: activities coordinator present and activities observed but mixed feedback on quality including 'there aren't enough activities, very little on offer'.
Points to consider
Manager not always visible, some staff say they hardly see her around.
Feedback from staff was mixed about the registered manager and their visibility in the service... 'Registered manager] supports us but we don't see [registered manager] very much.'
Staff and residents say staffing is stretched and they could use more people.
We received mixed feedback about the staffing in the service. One person said... 'The staff have a hard job, and I know that they could do with more of them'... staff... 'We are rushing to get jobs done'
Activities are basic with a coordinator but some say there is not enough or good variety, so role might feel routine.
mixed feedback about the quality of the activities provided... 'There aren't enough activities, there is very little on offer. It is difficult because a lot don't want to be bothered to do things.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews