Last updated: 10 February 2026
"Supportive management, positive culture and strong safety practices, although staffing relies on some agency workers."
Risks assessed and regularly updated with actions to mitigate. Medicines stored and administered safely. Staff trained to recognise and report abuse. Incidents investigated appropriately with learning.
The service was well led and had a positive culture that was person centred, open and inclusive. Staff understood their roles, were motivated, confident in the registered manager with strong emphasis on teamwork.
Staff and people told us they were happy with the staffing numbers and people's care needs were being met. 'I think they have enough staff. Some are agency, but that's fine.'
Per 2019 comprehensive inspection: Staff had the right training and support for their roles. Training was tailored to needs including dementia care. Staff received regular supervision and appraisals.
Staff told us the registered manager was approachable and supportive. Staff felt confident they could raise any questions or concerns with management. The structure allows supernumerary cover.
Per 2019 comprehensive inspection: Timetable of activities including entertainment, exercise, hobbies, outings. Employed staff led activities based on feedback with links to local schools and nurseries for intergenerational events.
Staffing is adequate with enough staff on duty, but they rely on some agency workers at times.
'I think they have enough staff. Some are agency, but that's fine.'
AI Generated
Last inspected: December 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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