Last updated: 9 February 2026
"Supportive approachable managers and a family culture with strong safety systems, but staffing lacks long-term stability and training is basic."
Systems were in place to help safeguard people from abuse. Risks associated with people's care were assessed and managed by staff. The provider completed a monthly analysis of incidents, this allowed the provider to identify any trends and review action taken. People's medicines were managed safely.
One professional described Lindley Grange as a 'family environment'. Staff felt involved at the service. One staff member told us, 'If we want to make changes or suggestions, we do this professionally in meetings or with the manager.'
Staffing levels were sufficient to meet the needs of people. A tool was used to determine staffing levels.
Staff had completed training relevant to their role.
Managers were visible within the service, providing staff with direction and support. Staff described the management team as approachable and supportive.
Per 2017 comprehensive inspection: A varied programme of activities was taking place... activities coordinator who worked full time... arts and crafts, baking, armchair exercises, short walks into the village, reminiscence... themed events.
Staffing is adequate to cover people's needs, but no details on low agency use or stable long-term team to keep workloads easy.
Staffing levels were sufficient to meet the needs of people.
Only standard training like safeguarding and basic role needs, no specialist courses or funded qualifications for career growth.
Staff had completed training relevant to their role.
Activities are regular with a coordinator doing arts, crafts, outings, exercises and themed events, but no innovative or specialist programmes to add variety to the day.
Per 2017 comprehensive inspection: arts and crafts, baking, armchair exercises, short walks, reminiscence... themed events such as 'delicious dining', 'Wimbledon' and a 'cruise week'.
AI Generated
Last inspected: October 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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