Last updated: 10 February 2026
"Proactive safety culture and supportive staff with good training and management, but staffing lacks strong retention and activities are not innovative."
The provider continued to have a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events. Lessons were learnt.
Per 2019 comprehensive inspection: Staff told us they felt supported, listened to and that the registered manager and deputy managers were approachable; 'We all work well as a team and this is the best place to work.'
The provider continued to make sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development.
Per 2019 comprehensive inspection: Staff received a comprehensive programme of training, regular supervision and appraisals; five staff trained as dementia champions.
The registered manager ensured there was a system in place to encourage continuous learning, innovation and improvement across the service. They encouraged creative ways of delivering equality of experience, outcome and quality of life for people.
the activity coordinators ensured people engaged in meaningful occupation; Per 2019: activity coordinator organised a wide range of entertainment and different projects.
Staffing is adequate with enough skilled staff, but no mention of low agency use, good retention or unhurried workloads.
The provider continued to make sure there were enough qualified, skilled and experienced staff
Activities programme has coordinators and variety for meaningful engagement, but no specialist or innovative approaches like named therapies.
the activity coordinators ensured people engaged in meaningful occupation
AI Generated
Last inspected: November 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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