Working at Lindisfarne CLS Nursing
Whitehill Park, Chester Le Street, DH2 2EP
Operated by Gainford Care Homes Limited
56 bedsNursing homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Excellent safety and approachable management with passionate staff, but unclear staff retention and only standard training are drawbacks."
Safety & Risk
8/10
✓
People were protected from abuse by staff who understood how to identify and report any concerns. Incident monitoring records were appropriately used to understand themes and reasons for the events. Medicine management was effective.
Staff Culture
7/10
✓
Staff were passionate about providing good care outcomes and took ownership for their practice. They had established good working relationships with all visiting professionals.
Staffing Levels
6/10
✓
There were enough staff to meet people's needs. ... One person said, 'The staff are wonderful and there is always plenty.'
Training & Dev
6/10
✓
Per 2017 comprehensive inspection: Recent training included the moving and handling of people, nutrition awareness, palliative and end of life care and equality and diversity. Staff met with their manager at regular intervals for supervision.
Management
7/10
✓
Staff told us that the registered manager was approachable and listened to their views. All felt the registered manager was running a good service.
Programmes
6/10
✓
Per 2017 comprehensive inspection: Activities coordinator in post with activities board showing daily programme; SOFI observed individual engagement such as looking at history book, tambourine, colouring.
Points to consider
Staff numbers are enough for needs, but no info on long-term staff retention or agency use.
There were enough staff to meet people's needs. The provider regularly reviewed dependency levels to check the staffing levels continued to meet people's needs.
Only standard training like moving and handling and some supervisions, no specialist courses or qualifications.
Per 2017 comprehensive inspection: Recent training included the moving and handling of people, nutrition awareness, palliative and end of life care and equality and diversity. Staff met with their manager at regular intervals for supervision.
Some daily activities with a coordinator and individual sessions, but no special programmes or creative innovations.
Per 2017 comprehensive inspection: The registered manager told us they had experienced difficulties in recruiting an activities coordinator to the post. A new coordinator had recently been appointed... Activities were recorded each day.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews