Working at Lindhurst
Lindhurst, Bordon, GU35 0RZ
Operated by Omega Elifar Limited
6 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"Stable staffing with low turnover and a positive culture where staff feel at home, although activities lack a dedicated coordinator and some recruitment files or training are incomplete."
Safety & Risk
7/10
✓
The provider had suitable safeguarding and whistleblowing policies and processes in place. Staff received annual safeguarding training. People's medicines were administered safely and in line with their prescriptions.
Staff Culture
8/10
✓
One staff member telling us, 'To be honest for me when I come to this house it feels like I am coming home, I love this job.' Staff told us that they were, 'Open and friendly', and '[We] communicate to each other and we can say what needs to be done and improved.'
Staffing Levels
8/10
✓
Staff turnover was very low, which supported people to receive consistent care from staff who knew them well. People were supported by sufficient numbers of competent staff at the service to meet their needs and keep them safe.
Training & Dev
7/10
✓
Staff had received appropriate training in line with current best practice. They also had training in more specialised areas such as epilepsy and PEG care. The provider made available the care certificate to new staff.
Management
7/10
✓
Staff we spoke to were positive about the registered manager and that they were easily approachable. One staff member said, 'Yes [registered manager] is approachable and fair to all the staff.'
Programmes
6/10
✓
People had been to the theatre or taken part in movement to music at a local venue. They do lots of activities and celebrate birthdays and Christmas. They make cakes and it's like a happy family.
Points to consider
No dedicated activities coordinator or specialist programmes mentioned, so the role might involve more routine care than creative engagement some days.
People were encouraged to go out if it was for something they enjoyed. For example, people had been to the theatre or taken part in movement to music at a local venue.
Recruitment files were sometimes missing info and a couple of staff were overdue on medication training, even though competencies were checked.
Recruitment files did not always contain all the information required. Staff had been trained in administering medicines although 2 staff were showing as being overdue.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews