Last updated: 10 February 2026
"Outstanding teamwork where staff feel valued and supported by approachable management, alongside stable staffing and innovative activities."
Medicines were managed safely... positive culture of safety... no recent accidents, incidents, safeguarding alerts... Staff promoted positive risk-taking... strong safeguarding.
Staff spoke very highly... felt valued, appreciated... Teamwork at the home was outstanding. Staff worked in harmony... ‘I am immensely proud... best teamwork’
Many staff had worked at the home for a number of years... low staff turnover... Staffing levels were sufficient... ‘There is a big ratio of staff and waking nights.’
Staff received support through regular supervision and appraisal. They were enabled to complete training in key areas such as positive behaviour support, autism, and epilepsy care.
Staff told us they felt listened to and valued and described management staff as approachable and responsive to feedback. The registered manager... maintained a visible and supportive presence at Linden Terrace.
Activities... horse riding, Metro station tours... balloon festivals... year-long Metro station tour... vocational... café, welcome desk... picture cards... STOMP initiative.
AI Generated
Last inspected: October 2018
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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