Working at Linden Terrace
22 Linden Terrace, Whitley Bay, NE26 2AA
Operated by Swanton Care & Community (Autism North) Limited
4 bedsResidential homesHomecare agencies
Workplace Score
8.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 8.1/10
Key Finding
"Outstanding teamwork where staff feel valued and supported by approachable management, alongside stable staffing and innovative activities."
Safety & Risk
7/10
✓
Medicines were managed safely... positive culture of safety... no recent accidents, incidents, safeguarding alerts... Staff promoted positive risk-taking... strong safeguarding.
Staff Culture
9/10
✓
Staff spoke very highly... felt valued, appreciated... Teamwork at the home was outstanding. Staff worked in harmony... ‘I am immensely proud... best teamwork’
Staffing Levels
8/10
✓
Many staff had worked at the home for a number of years... low staff turnover... Staffing levels were sufficient... ‘There is a big ratio of staff and waking nights.’
Training & Dev
8/10
✓
Staff received support through regular supervision and appraisal. They were enabled to complete training in key areas such as positive behaviour support, autism, and epilepsy care.
Management
8/10
✓
Staff told us they felt listened to and valued and described management staff as approachable and responsive to feedback. The registered manager... maintained a visible and supportive presence at Linden Terrace.
Programmes
8/10
✓
Activities... horse riding, Metro station tours... balloon festivals... year-long Metro station tour... vocational... café, welcome desk... picture cards... STOMP initiative.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2018
Outstanding
Safe
✓
Good
Effective
★
Outstanding
Caring
★
Outstanding
Responsive
★
Outstanding
Management Quality
Well-led: Outstanding
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews