Working at Linden Lodge Residential Home
Browns Lane, Tamworth, B78 1TR
Operated by Linden Care Homes Limited
34 bedsResidential homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.1/10
Key Finding
"Staff feel supported in a tight team with regular supervision and varied activities, but medicines mismanagement, record gaps and weak oversight hold it back."
Safety & Risk
3/10
✕
We checked three people's medicines and found stock discrepancies in each. Discrepancies included pain relieving skin patch medicine... Risk assessments had not always been completed accurately.
Staff Culture
6/10
✓
Staff told us they enjoyed working in the home and felt fully supported by the management team. Comments included: 'It is a tight team so everyone is there for everyone.'
Staffing Levels
5/10
!
The registered manager ensured there were enough staff to meet people's individually assessed needs. Any gaps on the rota were covered by temporary staff employed through an agency.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff were offered regular supervision meetings with managers, to monitor their performance and provide them with an opportunity to discuss their development.
Management
4/10
!
the safety of the service and governance were not yet fully effective because they had not identified issues we found during this inspection.
Programmes
6/10
✓
People were kept active and stimulated through a varied calendar of activities, for which people gave us positive feedback. This included shows and armchair exercises for example.
Points to consider
Care workers have big gaps in records for turning people at risk of skin sores and checking blood sugar levels for diabetics, and medicine stock does not match records.
gaps in repositioning records of up to six hours during the daytime when records should have recorded this person had been repositioned every two hours... There were significant gaps in records to demonstrate this was being carried out as required.
Bosses quality checks missed problems like gaps in care records and unmanaged risks.
Quality checks were in place but these had not always been effective... Oversight of important records did not always take place.
Sometimes short staffed so they bring in agency workers to cover gaps.
Any gaps on the rota were covered by temporary staff employed through an agency... 'We have been short staffed, but [registered manager] got agency in'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2022
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews