Last updated: 10 February 2026
"Supportive leadership and a friendly team culture with innovative activities, although staff retention details are unclear and training covers only basics."
Risks identified with people's health and care needs had been assessed and appropriate guidance was available... Processes were in place to ensure people received their medicines safely.
One staff member explained, 'It's a very homely environment, we have a good team, everyone is friendly, we respect each other, it doesn't feel like a job.'
We observed there to be enough support staff available to support people safely.
Staff received a two day induction which covered areas such as infection control... regular supervisions and annual appraisals.
Staff told us, 'I can't praise her [registered manager] enough. She always listens and is always available. She has been my best manager, she is so open.'
One person... supported to attend... courses... employed the person as a gardener... creating a vegetable patch.
Staffing is adequate to meet needs but no details on staff retention or agency use.
We observed appropriate staffing levels in place throughout the inspection, which met people's needs.
Training covers basics like induction and supervisions but no specialist courses or funded qualifications.
Staff received a two day induction... In addition... new staff shadowed... regular supervisions and annual appraisals.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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