Working at Linden House
44-46, Southampton, SO19 8HH
Operated by The Society of St James
23 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Strong safety measures, positive staff morale and cheerful atmosphere, although activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
The provider had effective systems... to protect people from the risk of abuse... pro-active approach to managing risks... Staff understood the need for openness and transparency. There was an effective system for recording incidents.
Staff Culture
7/10
✓
Staff morale was positive after an exceptional period of stress in the adult social care sector, and there was an up-beat, cheerful atmosphere in the home. The service had a positive culture that was person-centred, open, and inclusive.
Staffing Levels
7/10
✓
There were enough staff with the right mix of skills to support people safely. The provider had increased staffing levels... contingency to cater for staff sickness... staff were able to support people professionally and without rushing.
Training & Dev
7/10
✓
A programme of training included... managing behaviours, and fire awareness. Specialist training included supporting people with diabetes, and managing the risk of self-harm and suicide... Induction for new staff was based on the Care Certificate.
Management
7/10
✓
The service was consistently managed and well-led. The leadership and culture promoted high-quality, person-centred care... Staff morale was positive after an exceptional period of stress... up-beat, cheerful atmosphere.
Programmes
6/10
✓
People had support to follow interests... Saint Patrick's Day quiz... go out independently for shopping, or in groups to local attractions... [Name] is happy weeding and gardening.
Points to consider
Activities include quizzes, gardening and outings but no dedicated coordinator or specialist therapeutic programmes to enrich the working day.
There was a Saint Patrick's Day quiz... people could go out independently for shopping, or in groups to local attractions... [Name] is happy weeding and gardening.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews