Working at Linden House
New Street, Lymington, SO41 9BP
Operated by Colten Care Limited
75 bedsNursing homes
Workplace Score
7.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.8/10
Key Finding
"Exceptional staff training and innovative activities with high morale and strong safety measures, although staffing relies on some agency staff and extra hours."
Safety & Risk
9/10
✓
The provider had provided sensor beams in people's rooms who were at risk of falls... records showed the difference this had made with falls in the home reducing significantly.
Staff Culture
8/10
✓
Staff morale was high. One staff member told us, 'I love working here love the families. Getting to know people and hearing about their life stories it's amazing'.
Staffing Levels
6/10
✓
Staffing levels were sufficient to meet people's needs. Absence and sickness were covered by permanent staff working additional hours or the use of regular agency staff.
Training & Dev
9/10
✓
Staff had exceptional skills... Admiral Nurse... overhaul on our dementia training... worked alongside the National Training Centre England... annual conference called a 'dementia utopia day'.
Management
7/10
✓
People and their families spoke highly of the management and felt the home was well run and management were approachable and supportive.
Programmes
9/10
✓
The home developed and promoted community involvement... mini classic car show... fortnightly art therapy group... gardening club... Colton Companions... Butterfly Activities.
Points to consider
Staffing is adequate but uses some regular agency staff or extra hours from permanent team to cover sickness and absences.
Absence and sickness were covered by permanent staff working additional hours or the use of regular agency staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2017
Outstanding
Safe
✓
Good
Effective
★
Outstanding
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews