Working at Linden Grange
14-16 Grange Road, Nuneaton, CV10 0SS
Operated by Linden Care Homes Limited
35 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Supportive leaders and positive staff culture with varied activities, but medicines safety gaps and overdue supervisions need attention."
Safety & Risk
4/10
!
Improvements were needed to ensure people’s medicines were always managed safely... such as transdermal patches without clear guidance, expired eyedrops, and no body maps for creams. Some free-standing wardrobes were not secured to the wall.
Staff Culture
6/10
✓
Staff felt supported to give feedback and said they were treated fairly... One staff member said, “I enjoy my job, and the girls are really good and we support each other...”
Staffing Levels
6/10
✓
People felt there were enough staff to support them... Staff spoken to felt there was enough staff to meet the needs of the people in the home. There was some staff overdue supervisions and appraisals.
Training & Dev
6/10
✓
The provider ensured staff had access to additional training where this was required... Staff were encouraged to develop their skills... such as NVQ2 3 in Health and Social Care. There was some staff overdue supervisions and appraisals.
Management
7/10
✓
Leaders were visible, knowledgeable and supportive, helping staff develop in their roles. Staff felt supported to give feedback and said they were treated fairly and worked in an environment, free from bullying or harassment.
Programmes
6/10
✓
People and their relatives said the service provided lots of interesting activities... keep fit, singers in... arts and crafts... dementia choir... outings like shopping and blackberry picking.
Points to consider
Medication safety has gaps like expired eyedrops and unclear instructions for pain patches, so staff can't always give meds reliably.
The date on 2 of the 3 bottles opened exceeded the timescales... Two of the used bottles had not been discarded... There was not always clear guidance for staff on where to apply this.
Some staff supervisions and appraisals are overdue, so ongoing support and development isn't fully consistent.
There was some staff overdue supervisions and appraisals. However, staff we had spoken to raised no concerns around this... The registered manager told us, “I am planning to have these done by December 2025.”
A few relatives think staffing is stretched at times even though call bells are answered promptly.
Some relatives felt there were not enough staff to meet people’s needs, but we saw people did not have to wait long if they wanted support from staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews