Working at Linden Cottage
Linden Chase, Uckfield, TN22 1EE
Operated by FitzRoy Support
6 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.2/10
Key Finding
"Strong safety practices and positive team culture, but some agency staff use and basic activities hold it back."
Safety & Risk
8/10
✓
2022: assured effective on all infection prevention aspects including PPE, testing, cleaning and outbreak plans; Per 2019: 'safe medicines... audited... incidents analysed... risks assessed and managed'.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: 'good team work was promoted... staff confident that they could speak to the registered persons if they had any concerns... regular staff meetings'.
Staffing Levels
5/10
!
2022: 'The home had some long-term agency staff that were used from time to time'; Per 2019: 'sufficient support staff had been deployed... relative said, "There always seem to be enough staff around"'.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: 'New support staff had received... the Care Certificate... refresher training... regular supervision'; 2022: COVID-19 and IPC training provided.
Management
6/10
✓
Per 2019 comprehensive inspection: registered manager in post who completed quality checks, provided regular supervision and promoted good team work; 2022: 'Fantastic, we are massively supported' per registered manager.
Programmes
5/10
!
2022: 'regular activities at Linden Cottage such as baking and arts and crafts... One person had been involved in a fund-raising event to raise money for a cinema room'.
Points to consider
Staffing levels are adequate but they use some agency staff from time to time.
The home had some long-term agency staff that were used from time to time.
Only basic regular activities like baking, arts and crafts, and one-off events like fundraising, with no coordinator or specialist programmes.
regular activities at Linden Cottage such as baking and arts and crafts. One person had been involved in a fund-raising event to raise money for a cinema room.
Training covers basics like induction, refreshers and supervision but no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: New support staff had completed the Care Certificate... refresher training... regular supervision.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews