Working at Lindale Residential Care Home
81-85 Wharfdale Road, Birmingham, B11 2DB
Operated by Genesis Homes (Essex) Limited
9 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"A positive culture where staff feel at home, stable staffing and visible management, but training and activities lack specialist focus."
Safety & Risk
7/10
✓
Per 2019 comprehensive inspection: Staff understood what to look out for if someone was at risk from abuse and felt confident that managers would take action. Per 2020: Assured safe infection prevention and control.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: One member of staff told us Lindale House was like a 'second home' and another said, 'I really enjoy working here; the people are so happy living here.'
Staffing Levels
7/10
✓
Per 2019 comprehensive inspection: The majority of the staff team had worked in the home for some time and relatives told us there were enough staff on duty to meet people's needs.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Records showed that staff received regular training to ensure they were up to date with good practice. New staff completed an induction programme and the Care Certificate.
Management
7/10
✓
Per 2019 comprehensive inspection: The registered manager was visible and spent time talking to people and staff. One member of staff told us, '[Registered manager's name] is very professional and is a good listener.'
Programmes
6/10
✓
Per 2019 comprehensive inspection: People had individual activity plans which enabled them to access the local community; one person worked full time at a local farm and others attended local college.
Points to consider
Training keeps staff up to date with basics and includes induction but no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Records showed that staff received regular training to ensure they were up to date with good practice. New staff completed an induction programme and the Care Certificate.
Activities include community college, farm work and trips but no dedicated coordinator or specialist programmes like therapy.
Per 2019 comprehensive inspection: People had individual activity plans which enabled them to access the local community. For example, one person worked full time at a local farm and other people were attending a local college.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews