Working at Linda Grove
17a Linda Grove, Waterlooville, PO8 8UX
Operated by Community Integrated Care
4 bedsResidential homes
Workplace Score
3.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 3.7/10
Key Finding
"Staff feel valued and supported with enough staffing, but absent management, safety gaps and incomplete training hold it back."
Safety & Risk
2/10
✕
The management of risks associated with people's conditions and support needs was not always safe. Some people were at increased risk of choking, malnutrition, skin breakdown and falls but there was a lack of risk assessments in place to guide staff
Staff Culture
6/10
✓
Staff felt valued and enjoyed working at Linda Grove. They were kind and cared about the people they supported. Staff felt respected, supported and valued by the manager
Staffing Levels
5/10
!
Staff told us since there had been less people in the home, there had been enough staff to safely support people. However, they were concerned whether there would be enough staff when more people needed support.
Training & Dev
2/10
✕
We reviewed the training matrix and found not all staff had completed training that the provider considered mandatory.
Management
2/10
✕
The manager was present at Linda Grove approximately one to two days a week. This was because they managed two other services of the provider and spent time there. The day to day management of the service had not been delegated to anyone else
Programmes
3/10
✕
In January 2022, one person had rarely undertaken the activities that had been outlined by staff for them to have a good day or week.
Points to consider
No full time manager on site most days because they split time across multiple homes and day to day leadership is not properly delegated.
The manager was present at Linda Grove approximately one to two days a week. This was because they managed two other services of the provider and spent time there. The day to day management of the service had not been delegated to anyone else
Big safety gaps like missing checks for choking and fall risks, poor infection control, and unsecured doors and equipment.
Some people were at increased risk of choking, malnutrition, skin breakdown and falls but there was a lack of risk assessments in place to guide staff on how to effectively monitor or mitigate these risks for people
Required basic training not finished by all staff and missing specialist training for residents health needs and PPE use.
We reviewed the training matrix and found not all staff had completed training that the provider considered mandatory... staff had not received training regarding people's individual health conditions
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2022
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Inadequate
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews