Working at Lincombe Manor
Middle Lincombe Road, Torquay, TQ1 2NE
Operated by RMH (Manor House) Care LLP
48 bedsNursing homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Staff feel supported in a positive culture with strong safety practices, but basic training and unsettled leadership from a new manager hold it back."
Safety & Risk
8/10
✓
2021 targeted inspection: We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively and safely, accessing testing, promoting safety through hygiene practices, and managing infection outbreaks effectively.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff told us they felt listened to, were supported by the management, and had an input into the service. Staff told us it was a nice place to work, and that standards were high.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: There were enough staff to ensure people had access to the care that met their needs and protected them from risks. The service used a dependency tool to help them decide the numbers of staff needed.
Training & Dev
5/10
!
Per 2019 comprehensive inspection: The service had a training programme in place to ensure staff had the necessary skills to meet people's individual needs. This included induction training and support. Mandatory training updates were planned.
Management
6/10
✓
Per 2019 comprehensive inspection: There was strong leadership at the service. The manager was newly in post but had applied for registration and was previously an experienced registered manager elsewhere.
Programmes
6/10
✓
Per 2019 comprehensive inspection: The service had two activities co-ordinators, who provided a daily schedule of activities for people, both in groups and more person centred one to one time. Activities were creative and imaginative including games, outings and French club.
Points to consider
Only standard mandatory training and induction, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: The service had a training programme in place including induction training and support. Staff told us they felt they had received enough training to carry out their job. Mandatory training updates for example for Fire training were planned.
Staffing is adequate but residents sometimes wait longer at peak times.
Per 2019 comprehensive inspection: There were enough staff... Some people told us they had to wait a short time before receiving care at peak times, for example one person told us 'There are times when they are busy, and you wait longer.'
New manager in post with recent changes to management company, so leadership not fully settled.
Per 2019 comprehensive inspection: The manager was newly in post but had applied for registration... Changes were taking place within the governance and management structure at the time of the inspection. This included the provision of a new management company.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews