Working at Lincoln Road
3 Lincoln Road, Walsall, WS1 2EA
Operated by Select Lifestyles Limited
6 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Staff feel supported by approachable managers and enjoy the positive culture, but basic activities and safety process gaps hold it back."
Safety & Risk
6/10
✓
Per 2022 targeted inspection: Somewhat assured on preventing/managing infection outbreaks as provider had not implemented risk assessments for higher risk staff groups; no record of vaccination checks on visiting professionals.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff told us how much they enjoyed working... 'I love working here and strive to make people's lives better.' Relatives and staff were happy with the way the service was being led.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: 'We usually have enough staff. The managers are good at planning ahead and allow us enough time to get everything done'. Per 2022: provider had measures for COVID-19 related staff pressures.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Records showed that staff received training that was relevant to their role and to people's needs. Staff files contained evidence that their competence was checked by managers.
Management
7/10
✓
Per 2019 comprehensive inspection: Staff felt supported and told us the registered manager was approachable. One member of staff said, 'They [the registered manager] is a good manager to work for. They are very helpful and supportive'.
Programmes
5/10
!
Per 2019 comprehensive inspection: People had individual activity plans... Activities included trips out into the local community... provider organised social events, such as discos.
Points to consider
No activities coordinator or special programmes, just basic trips and events like discos so the job is mostly routine personal care.
Per 2019 comprehensive inspection: Activities included trips out into the local community and further afield. The provider organised social events, such as discos.
Staffing is adequate with good planning, but COVID pressures show it is not always stable or unhurried.
Per 2022 targeted inspection: The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
Some gaps in safety processes like missing risk assessments for staff and no vaccination checks recorded for visitors.
Per 2022 targeted inspection: The provider had not implemented risk assessments for staff who were in higher risk groups... there was no record of vaccination checks on visiting professionals taking place.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews