Working at Limetree House Upper Poppleton
Chantry Green, Main Street, York, YO26 6DL
Operated by Roseville Care Homes Limited
26 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"A proud family-like culture with approachable management and enough staff, but poor safety check recording and basic activities need attention."
Safety & Risk
6/10
✓
People’s risks were managed well... however we found that the checks taking place to evidence safety were not well recorded. The registered manager worked quickly to address this.
Staff Culture
8/10
✓
Staff told us they were proud to work at the service and that it felt like a big family. One staff member said, “I’m really proud of our home. I feel we do a good job.”
Staffing Levels
7/10
✓
People told us there were enough staff to provide unhurried, safe care. One family member said, “I think it is always well staffed. I don't think that the residents have to wait for anything.”
Training & Dev
6/10
✓
Staff received a good level of training to ensure they were confident in their roles and worked well as a team together to provide good care.
Management
7/10
✓
The registered manager led the service with passion, promoting good care standards... People told us the manager was approachable, and they had built good relationships in the service.
Programmes
6/10
✓
Efforts were made to ensure people had enough to keep them occupied and the Activities co-ordinator worked hard to find ways to engage people in tasks. Options were given to people daily.
Points to consider
Just standard training to keep staff skilled, no specialist courses or qualifications funded.
Training was provided to staff to ensure they were skilled in their roles and support was provided by regular supervisions and observations.
Activities coordinator runs regular basic engagement like chats and daily choices, but no special programmes or creative innovations.
the Activities co-ordinator worked hard to find ways to engage people in tasks. Time was spent to get to know people’s past and interests so this could be built into the activities provision.
Safety checks and risk details not always fully recorded in notes, needed fixing right away.
staff would check on people during the night to ensure they were safe, but they did not record the time and intervals that these checks were taking place.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews