Last updated: 10 February 2026
"Good training, happy staff and strong safety, but overworked staff and basic activities need more attention."
2022: 'We were assured' on preventing infections, PPE use, testing, vaccinations, outbreak management; 2019: Medicines safe, risks improved including falls and infection control.
Per 2019 comprehensive inspection: Staff 'happy working at the home... no concerns... 'Communication is good'... 'Yes, it is a nice place to work.'
Per 2019: 'enough staff were available' but 'some staff worked excessive hours with few days off'; 2022: 'Agency staff had been used during the ongoing COVID-19 outbreak when required'.
Per 2019 comprehensive inspection: 'a comprehensive programme of training and support... courses included... dementia care... competency assessments'; staff said 'training has been good'.
Per 2019 comprehensive inspection: Staff said 'It is well led' and one new staff felt 'support from the registered manager was high' but well-led rated requires improvement due to need for embedding over time.
Per 2019 comprehensive inspection: 'a weekly plan had been introduced... music and singing, baking, bingo... armchair exercises' but 'these needed to be enhanced further' and 'staff don't always have the time'.
Enough staff most days but some had to work too many hours in a row and they used agency workers during COVID outbreaks.
Per 2019: 'some staff worked excessive hours with few days off'; 2022: 'Agency staff had been used during the ongoing COVID-19 outbreak when required'
Basic weekly activities like bingo and music but no full-time coordinator and staff sometimes too busy to run them.
Per 2019: 'a weekly plan had been introduced and included music and singing, baking, bingo... 'The staff don't always have the time, although...' and 'these needed to be enhanced further'
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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