Last updated: 10 February 2026
"Approachable management and good staff retention create a positive culture, but training gaps for healthcare tasks and medicines record-keeping need improvement."
Medicines were given as prescribed, however some record-keeping practice required improvement... The provider took immediate action to resolve medicines recording.
There was a positive staff culture... People and staff had opportunities to share their views... The management team were described as open and approachable.
The provider ensured there were sufficient numbers of suitable staff. Staff turnover has slowed down... A person's relative said, '[Lime Trees] always seem to have the staff.'
Staff received an induction, supervision, and some specialist training... However, some healthcare tasks required more formal competency assessments to be recorded.
People and staff told us they found the management team approachable, open, and transparent. A staff member said, 'They are the best employers I have had.'
People could enjoy meaningful leisure and social activities... We went to the cinema... invited a professional football player... theme nights and special events.
Training covers induction, supervision, and some specialist topics like brain injury, but lacks full formal checks for healthcare tasks like catheter care.
some healthcare tasks required more formal competency assessments to be recorded. We recommend competency assessments are completed on a regular basis for delegated nursing tasks.
Medication records had some gaps and misfiling, even though people got their medicines on time and issues were fixed quickly.
We found some recording gaps for medicines on day 1 of inspection, and some documents which had been mis-filed... We recommend the provider reviews medicines record-keeping.
Activities include outings, events, and music but no dedicated coordinator or specialist therapeutic programmes mentioned.
People could enjoy meaningful leisure and social activities... went to the cinema... theme nights and special events... no explicit mention of activities coordinator.
AI Generated
Last inspected: December 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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