Last updated: 9 February 2026
"Praised accessible manager and strong safety practices, but agency staff cover absences."
Staff knew safeguarding and reported concerns confidently; risks managed proactively e.g. sensor mats, pressure tools; safe medicines with training, audits, error rectification; effective infection control.
Registered manager and staff promoted positive culture; staff clear on roles, encouraged to develop skills, involved via meetings and handovers.
People, relatives and staff confirmed enough staff to meet needs safely, not rushed, but absences covered with regular agency staff; robust recruitment.
People, relatives and health professionals praised the registered manager who was accessible daily, carried out regular audits, acted on feedback and shared lessons with staff.
Staff numbers are enough but agency workers cover staff absences.
When it was needed absences were covered with regular agency staff.
AI Generated
Last inspected: March 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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