Working at Lime Tree House

Medicines were overall managed safely... However, we identified that one person had not received their evening medicine on one night the week before our inspection. The provider investigated this and acted to address this.

We saw sufficient staff were available to support people according to their preferences and needs. One member of staff told us, 'The staffing levels are very good; staff are very flexible and will change shifts to accommodate people.'

Staff received training for their role and were provided with supervision on a regular basis... Staff told us they had received training specific to people's health conditions... 'I have been asked if I want to do level five diploma in health and social care.'

Staff confirmed they received regular supervisions and felt supported by the management team. One member of staff told us, 'The management team are really experienced. They both know what they're doing and are both very supportive.'

People told us about the things they liked to do. This included swimming and aqua aerobics, bowling, shopping and eating out... 'We go bowling... this week we had a chat with everyone... decided to go for a meal instead.'