Last updated: 10 February 2026
"Staff appreciated leadership support with enough staffing, but no permanent manager and limited meaningful activities held it back."
People were at risk of not receiving their medicines safely. We identified an occasion, where staff who had not completed medicines administration training was asked by the manager to administer medicines.
Staff were positive about the support and leadership of the provider. An external professional and relatives gave overall positive feedback about the service.
Staff and a person who use the service, told us there was sufficient levels of staff to meet people's care and support needs. However, we saw staff had limited time to provide person centred care and support due to the additional domestic tasks expected of them.
People were supported by staff who had received basic mandatory training, however this did not include training in the wide range of strengths and impairments people with a learning disability and or autistic people may have, mental health needs, communication tools, positive behaviour support, trauma-informed care, human rights and all restrictive interventions.
At the time of our inspection there was not a registered manager in post. However, the provider had recruited a new manager after the inspection and they were in the process of applying to become the registered manager.
Improvements were required in how people were involved in their care and treatment that maximised their choice, control, and independence. People's independence was not always sufficiently promoted and there were limited opportunities to engage in meaningful activities based on people's interest and hobbies.
No permanent manager in place, and leaders lacked clear oversight of the home.
At the time of our inspection there was not a registered manager in post.
No activities programme or coordinator, so the role is mostly routine personal care with limited meaningful engagement.
there were limited opportunities to engage in meaningful activities based on people's interest and hobbies.
Medication problems like no guidance for when-needed meds and untrained staff giving them.
People were at risk of not receiving their medicines safely. We identified an occasion, where staff who had not completed medicines administration training was asked by the manager to administer medicines.
AI Generated
Last inspected: May 2022
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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