Working at Lilliput House
299 Sandbanks Road, Poole, BH14 8LH
Operated by Lilliput House Limited
54 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Effective management and robust safety with good training and positive culture, although mixed views on staffing and basic activities hold it back."
Safety & Risk
8/10
✓
People's risks had been identified and plans were robust to either reduce or remove the risks for them in their daily life. Staff understood safe ways of working in order to keep people safe.
Staff Culture
7/10
✓
People, their relatives and staff were happy and confident in the management of Lilliput House. Feedback we received about the management team confirmed they were open and transparent.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: Although there were adequate numbers of staff to meet people's needs, we received mixed views about staffing levels at the home.
Training & Dev
7/10
✓
Staff told us that training was good and varied and they had more than enough to support them. Staff training records showed that staff were up to date with all training required.
Management
7/10
✓
The management team at Lilliput House were established, were considered effective and staff had confidence in them. The registered manager was visible, and staff told us things were dealt with in a timely manner.
Programmes
6/10
✓
Per 2019 comprehensive inspection: A structured activities programme was in place... This included arts and crafts, creative drawing, yoga, reminiscence and visiting entertainers.
Points to consider
Staff numbers are enough to meet needs but some say it's busy and there are mixed views on levels from staff and relatives.
Per 2019 comprehensive inspection: Although there were adequate numbers of staff to meet people's needs, we received mixed views about staffing levels at the home.
There is an activities coordinator and varied programme but only basic things like arts, crafts, yoga and entertainers, nothing specialist or innovative.
Per 2019 comprehensive inspection: A structured activities programme was in place which was displayed in the home. This included arts and crafts, creative drawing, yoga, reminiscence and visiting entertainers.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews