Working at Lilibet Manor
Burnley Road, Rossendale, BB4 8LZ
Operated by Crawshaw Hall Healthcare Limited
50 bedsNursing homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.6/10
Key Finding
"Staff receive strong training and feel supported by management, but residents have few activities and medicines guidance is sometimes lacking."
Safety & Risk
5/10
!
We found plans to support staff to safely administer 'when required' medicines were not always in place.
Staff Culture
6/10
✓
Staff told us they felt supported in their work.
Staffing Levels
5/10
!
Whilst some staff told us the service would benefit from more staff on core caring duties, we observed there were sufficient staff deployed during the inspection.
Training & Dev
7/10
✓
New and existing staff completed the provider's ongoing mandatory training as well as specialist training to meet people's needs. Staff were provided with regular support by means of one to one and group meetings.
Management
6/10
✓
Staff told us they felt supported in their work. The provider and management team carried out a series of audits and monitored the standards and quality of the service.
Programmes
4/10
!
Whilst the provider had records to demonstrate a variety of activities were offered in the home, people spoken with told us they had little to do to occupy their time.
Points to consider
No activities coordinator in place yet, and residents say they have little to do, so the job is mostly routine personal care.
people spoken with told us they had little to do to occupy their time. The nominated individual explained an activities coordinator was due to commence work in the home.
Staffing is enough to cover shifts but some staff say they need more help on core caring duties.
some staff told us the service would benefit from more staff on core caring duties
Guidance for giving as-needed medications is not always detailed enough for staff.
plans to support staff to safely administer 'when required' medicines were not always in place.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews