Working at Lighthouse
44 Farrant Road, Manchester, M12 4PF
Operated by Wellington Healthcare Limited
44 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Strong leadership and positive culture make staff feel supported, but team stability and activities programmes need more development."
Safety & Risk
7/10
✓
Staff had received training in safeguarding and whistleblowing and understood how to identify and report concerns. Accidents and incidents were recorded and where appropriate these had been referred to the local authority safeguarding team
Staff Culture
8/10
✓
People and staff were positive about the culture in the home and we observed this during the inspection. Staff received good support and told us they enjoyed working at Lighthouse
Staffing Levels
6/10
✓
People were positive about the staff and the staffing levels. One person told us, 'Yes there are enough staff, they always have time for you'. Staff told us, 'It is actually quite good. It is well staffed. No concerns'
Training & Dev
7/10
✓
Staff received the support and training required to work effectively with people. Staff told us, 'Yes, I am happy with the training. We have ample training including a mental health certificate'
Management
8/10
✓
Staff were positive about the registered managers leadership of the home. They told us, 'She is very constructive and provides good support to staff' and 'The registered manager is a really good manager. She puts me at ease and is easy to talk to for support. She looks after us'
Programmes
6/10
✓
The service was providing two daily recovery workshops and one to one keyworker sessions on recovery. A new addiction workshop was in place and plans were in place to increase the frequency of this group based on feedback
Points to consider
Staffing levels are good enough to meet needs with staff saying no concerns, but no details on team stability or minimal agency use
Staff told us, 'It is actually quite good. It is well staffed. No concerns'
Recovery workshops and keyworker sessions add variety, but no dedicated activities coordinator or innovative programmes like pet therapy
The service was providing two daily recovery workshops and one to one keyworker sessions on recovery. A new addiction workshop was in place
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews