Working at Lifstan Way Care Home

Staff understood their responsibilities to safeguard people and had received training... if they had any concerns, they would raise these... Risk assessments and care plans were person centred.

One member of staff said, “We have a good team and regular staff meetings and supervision. In supervision we discuss what we have done well, what we can improve on and goals to move forward.”

There were enough staff to meet people’s needs. The registered manager told us they had a stable staff team... Where an agency was used to provide additional staffing hours, they used regular agency staff who knew people well.

The registered manager arranged on-going training for staff to help with their development. This included obtaining nationally recognised certificates. Staff received regular supervision.

Staff told us they had a good staff team and felt supported in their role by the registered manager and provider.

each person had their own activity program... supported with a garden project. Some people... chose to have pets... Staff had recently arranged for people to go away on holiday... trips out.