Last updated: 10 February 2026
"Supportive management, stable staffing and family-like culture with robust safety, although basic training and limited activities hold it back."
Robust visitor screening, plentiful PPE used correctly, regular testing, all staff vaccinated, updated cleaning schedules. Per 2022 targeted inspection.
'Work as a team... one big family.' Staff enjoyed working... 'supportive environment and are comfortable to speak up... manager listens.' Per 2019 comprehensive inspection.
Staffing levels were flexible... People said staff were 'always' available... had the time to chat... established staff team. Per 2019 comprehensive inspection.
Staff completed an initial induction and the on-going training they needed... Staff training was up to date. Per 2019 comprehensive inspection.
The registered manager had good oversight... engaging in a friendly and familiar manner with people and staff. Staff: 'The manager encourages us in a very supportive way.' Per 2019 comprehensive inspection.
People supported to engage in meaningful activities: outings to Birmingham, chess club, attend musical, community links, goal planner. Per 2019 comprehensive inspection.
Just standard training like induction and mandatory courses, no specialist courses or funded qualifications to build skills.
Staff completed an initial induction and the on-going training they needed to be effective in their roles. Staff training was up to date. Per 2019 comprehensive inspection.
No dedicated activities coordinator or special programmes, so the role is mostly personal care with some basic outings and hobbies.
People were very positive about the opportunities and support they received to engage in meaningful activities... e.g. going to Birmingham... chess club. Per 2019 comprehensive inspection.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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