Last updated: 10 February 2026
"A dedicated activities programme and enough staff for safe care, but the manager splitting time with another home and overdue moving training are concerns."
Medicines were being safely managed. People were protected against abuse and neglect... Staff received training... about protecting people at risk of abuse and neglect.
A staff questionnaire in July 2020 received 16 responses with varied feedback... The January 2021 meeting stated some staff were still reluctant to approach management.
There were enough staff deployed to provide safe care to people. All people had been moved to one side of the building to prevent care workers being spread out across the entire premises.
Eight staff members' practical moving and handling training was overdue. Moving or repositioning people... is a high-risk care task.
The registered manager of this service also manages another care home... they shared their time between the two locations, which were located within a reasonable distance of each other.
The service had a very good social activities programme... The activities coordinator was passionate and dedicated. She explained the many methods she had used... completing crosswords with people to focused conversations.
The manager also runs another home nearby, so isn't full time here and oversight can slip on things like audits.
The registered manager of this service also manages another care home... Therefore, they shared their time between the two locations... the service's continuous improvement plan was not always updated with the results of multiple audits.
Some staff are overdue on key training like safely moving people.
Eight staff members' practical moving and handling training was overdue.
Some staff still feel reluctant to speak up to managers.
The January 2021 meeting stated some staff were still reluctant to approach management.
AI Generated
Last inspected: April 2021
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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