Working at Liberty Lodge
13 Grasmere Road, Purley, CR8 1DY
Operated by Supreme Care Services Limited
5 bedsNursing homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Staff feel supported by excellent management and enjoy a friendly team culture, but staffing and training meet only basic needs."
Safety & Risk
8/10
✓
Staff had training to do with safeguarding adults... Risks to people... were assessed... People's medicines were stored, administered, recorded and audited appropriately.
Staff Culture
8/10
✓
Staff said there was an open and transparent culture at the service... One staff member told us, 'I love my work here. It's a really good place, we are have a friendly and co-ordinated teamwork approach'
Staffing Levels
6/10
✓
Staff rotas and staffing levels were appropriate to meet people's needs and safe recruitment practices were in place.
Training & Dev
6/10
✓
Staff refresher training was updated as required to help staff meet people's needs effectively. Staff received good support and regular supervision.
Management
8/10
✓
Staff told us they received appropriate support from the registered manager. They said the registered manager was always available if they needed to discuss anything related to their work. One staff member told us, 'I love my work here... registered manager's excellent support and encouragement.'
Programmes
6/10
✓
Staff supported people to follow interests... such as attending college... music project... cooking, arts and crafts, shopping trips, visiting family and friends and planning for and going on holidays.
Points to consider
Staffing levels meet basic needs but there's no word on low staff turnover or enough people for unhurried care.
Staff rotas and staffing levels were appropriate to meet people's needs
Only basic refresher training and regular check-ins, no specialist courses or funded qualifications.
Staff refresher training was updated as required... Staff received good support and regular supervision
Activities are everyday stuff like arts, crafts, trips and college, but no activities lead or special programmes.
people were engaged in activities such as attending college to develop their literacy and numeracy skills and attending a music project... cooking, arts and crafts, shopping trips
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews