Last updated: 9 February 2026
"Supportive and approachable management alongside strong safety practices, but staffing lacks evidence of stability or low agency use."
Per 2019 comprehensive inspection: Effective safeguarding systems with staff confident in reporting, safe audited medicines management with STOMP reductions; Per 2020: Assured safe infection prevention and control.
Per 2019 comprehensive inspection: Staff told us they were supported and clear about expectations, were happy with training and support, and were proud of their achievements.
Per 2019 comprehensive inspection: Staff we spoke with told us they felt there were enough staff working at the service to support people effectively.
Per 2019 comprehensive inspection: Staff received effective training and good support, encouraged to undertake further qualifications, with evidence of staff awards and certificates displayed.
Per 2019 comprehensive inspection: Staff told us the registered manager listened to them, was always available and approachable, 'very supportive and always around to give guidance and advice'.
Per 2019 comprehensive inspection: Variety of activities 7 days a week including gardening that improved concentration and behaviour, adult education classes, fundraising crafts, garden festivals, and supported holidays abroad.
Staffing levels are adequate with enough staff on shifts, but no info on low agency use or stable long-term team.
Per 2019 comprehensive inspection: 'Staff we spoke with told us they felt there were enough staff working at the service to support people effectively.'
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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