Working at Liberham Lodge
Rectory Lane, Leatherhead, KT23 4DY
Operated by WT UK Opco 4 Limited
70 bedsNursing homes
Workplace Score
7.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.8/10
Key Finding
"Exceptional leadership and a supportive family culture with engaging activities, although occasional agency use covers some shifts."
Safety & Risk
8/10
✓
Medicines were managed safely... Staff knew how to raise concerns... The registered manager ensured action was taken to protect people... improvements... made on the same day
Staff Culture
8/10
✓
Staff told us they felt valued and supported... 'Yes, [the registered manager] has an open-door policy'... 'a family home... where you feel comfortable and safe to work'
Staffing Levels
7/10
✓
People... told us there were always enough skilled staff... 'They are a relatively stable staff with not too much turnover'... 'Management would contact team members and bank staff... use agency if required'
Training & Dev
7/10
✓
Staff received ongoing training and support... 'Training is always ongoing'... nursing staff... support... to maintain their professional qualifications
Management
9/10
✓
The registered manager... were very visible... Staff told us, '[The registered manager] is the best manager I have ever had... he is a manager that isn’t shut behind a desk... awarded a Registered Manager of the Year'
Programmes
8/10
✓
One person... supported to run a home shop... ‘Namaste’ sessions... set up a pub and gentleman’s club... activities team are cheerful and inclusive
Points to consider
Staffing is good but they sometimes call in bank or agency workers to cover shifts.
Management would contact team members and bank staff who are not working to offer shifts, they would also use agency if required.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews