Last updated: 9 February 2026
"Supportive managers and strong safety practices create a positive culture, but staffing lacks a stable team and training is only basic mandatory."
Detailed risk management plans in place; medicines managed safely with monthly audits; effective safeguarding systems and training.
Staff said managers were very supportive, help available at any time, and they listen to suggestions and complaints.
Staffing levels were sufficient to meet people's needs with a planned rota based on assessed needs.
Staff had training in mandatory areas such as safeguarding, medicines, fire safety, and person-centred care, with induction packs and shadowing.
Staff spoke highly of the registered manager and management team who were regularly in the service and accessible to everyone.
Regular activities included table tennis, chess, movie nights, weekly cooking sessions, and community outings like places of worship.
Staff numbers meet needs but no info on low agency use or stable long-serving team.
Staffing levels were sufficient to meet people's needs.
Only standard mandatory training with no specialist courses or funded qualifications.
Training records reviewed showed staff had training in areas such as fire safety, food hygiene, nutrition and diet, medicines, safeguarding and person centred care.
Activities are regular and varied but no specialist programmes or dedicated coordinator.
Staff told us they have a weekly meeting with people to find out what people would like to do, communal activities are arranged for example table tennis, chess or movie nights.
AI Generated
Last inspected: April 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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