Last updated: 10 February 2026
"Strong leadership and supportive culture with effective training and innovative activities, although staff retention lacks clear details."
2021 IPC inspection: Assured provider using PPE effectively, accessing testing, preventing/managing outbreaks, policy up to date; per 2020: Effective safeguarding, risks assessed, medicines managed safely, no blame culture for learning from incidents.
Per 2020 comprehensive inspection: Staff shared the registered manager's values... enjoyed working... felt supported... 'managers are great, they are very approachable... understanding... I can just go and talk to them at any time.'
Per 2020 comprehensive inspection: Staff told us staffing levels enabled them to work safely and provide the care people needed without rushing. One staff member said, 'There is more staff on duty now we have an increase in residents. I don't feel we are running around.'
Per 2020 comprehensive inspection: Staff felt confident in their skills... their training was effective... dementia care training... managers... will go out of their way to provide that training for you. Regular supervisions discussed personal development.
Per 2020 comprehensive inspection: People and their relatives were very positive about the registered manager who they described as visible and ready to listen. Staff shared the registered manager's values and motivation to ensure positive outcomes for people.
Per 2020 comprehensive inspection: New 'activities team'... introduced activities for dementia reflecting past lives... reminiscence newspaper... community links including local pre-school visits and dementia café; per 2021: virtual choir practice.
Staffing lets you deliver care without rushing but no details on staff staying long-term or agency reliance.
Per 2020: We did not look at staff recruitment files, however staff told us pre-employment checks were carried out... Staff told us staffing levels enabled them to work safely... without rushing.
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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