Working at Lewin House
61 Belgrave Road, Aylesbury, HP19 9HP
Operated by The Fremantle Trust
70 bedsNursing homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Approachable management and positive family-like culture make staff cheerful, although adequate staffing and standard training hold it back."
Safety & Risk
8/10
✓
People and relatives told us the service remained safe... All staff we spoke with were knowledgeable about... safeguarding... Risks to people were assessed and minimised. Medicines were safely managed.
Staff Culture
8/10
✓
There was a positive workplace culture. Staff were cheerful and positive about their roles... 'The relationship between nurses, carers and managers…they listen and work so well together; such nice staff, caring' and 'It's just like a big family.'
Staffing Levels
6/10
✓
Sufficient staff were deployed to safely meet people's needs. Staff told us there was, 'Enough staff on a unit for 15 people. We have one nurse and three carers.'
Training & Dev
6/10
✓
Staff continued to receive effective support... training in topics which included fire safety, safeguarding, food hygiene, moving and handling and dementia. Several staff had completed additional higher-level qualifications.
Management
8/10
✓
Staff told us they had a good working relationship with the management team and that they could discuss any work or personal matters with them. 'I know the [registered] manager and she is very approachable; yes, a very good manager'
Programmes
6/10
✓
People and relatives provided positive feedback about the activities coordinator... Activities were varied... sing-a-long, barn owl which a volunteer brought once a week, trips to agriculture museum, community centre, garden planting with Beavers.
Points to consider
Staffing is adequate with enough staff on shifts, but nothing special like low agency use or strong staff retention is mentioned.
'Enough staff on a unit for 15 people. We have one nurse and three carers.'
Training covers standard topics like safeguarding and dementia with some extra qualifications, but no funded specialist courses or career development paths.
Staff received training in topics which included fire safety, safeguarding, food hygiene, moving and handling and dementia. Several staff had completed additional higher-level qualifications.
Activities programme has variety from the coordinator like trips and animal visits, but no specialist named programmes or staff training in therapeutic approaches.
Activities were varied and inspired meaningful interaction... sing-a-long... barn owl... trip to an agriculture museum... local multicultural community centre.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews