Working at Letheringsett Hall

Only basic games like bingo and quizzes with residents saying there's not much to do, so the job is mostly routine care.

Some people told us that there was not much for them to do in the home. Time was set aside in the afternoons where activities such as bingo, a quiz or word games took place.

Manager recently left and new one started without being registered yet, with owner stepping in daily to help.

The registered manager who managed the service on a day to day basis had left five weeks prior to this inspection. A new manager had been appointed. They told us that they would be applying for registration. In the meantime the provider was at the service on a daily basis managing the home.

Enough staff on shift but one new worker started without full background checks done first.

Recruitment systems were in place, however on one occasion these had not been followed... one person had commenced their induction without references or a DBS check being received.