Working at Leonard Lodge

2020 IPC inspection: Assured met good infection prevention guidelines. Per 2019: Effective safeguarding training, safe medicines management, risk assessments and incidents analysed (recommendation to better incorporate ABC charts).

Per 2019 comprehensive inspection: Staff said 'We are a good team' and 'The managers are all approachable', with team meetings and good support.

Per 2019 comprehensive inspection: 'we always have enough staff and have time to talk to people'; agency workers used but familiar with service and robustly checked.

Per 2019 comprehensive inspection: Training records over 90% compliant, staff positive about training, additional training provided and professional qualifications encouraged.

Per 2019 comprehensive inspection: Staff said '[registered manager] is very good and listens to what I have to say. The improvement here is 100 percent' and relatives said 'The manager is very easy to talk to and always around.'

Per 2019 comprehensive inspection: Activity coordinator organised varied activities including music, exercises, cards, singers, comedians, school children, afternoon tea, plus 10.60.06 dementia redesign programme and new dementia café.