Working at Leofric Villa
6 The Beeches, Wednesbury, WS10 9FB
Operated by Consensus Support Services Limited
8 bedsResidential homes
Workplace Score
4.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.6/10
Key Finding
"Regular training and safe practices, but no registered manager and staff vacancies lead to inconsistent support and heavy agency use."
Safety & Risk
6/10
✓
Where topical creams were prescribed, there was not always clear guidance in place for staff to follow. This included information regarding the frequency of application, area of the body and thickness. We spoke to the provider about this who immediately addressed the situation.
Staff Culture
5/10
!
Some staff told us the provider was not doing enough to support them in their role. Staff told us there was not always enough of a management presence in the home.
Staffing Levels
5/10
!
There were a number of staff vacancies in the home and the provider was in the process of recruiting more staff. Because of this the provider used a number of agency staff.
Training & Dev
6/10
✓
The provider ensured staff received regular training appropriate to their role and people's needs. The providers training matrix demonstrated staff received training appropriate to the role and people's health and care needs.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. The provider was in the process of recruiting a registered manager.
Programmes
3/10
✕
People were encouraged to follow their interests and take part in meaningful activities. During the inspection, we observed staff planning and organising activities with people.
Points to consider
No permanent manager in post, so leadership and support for staff feels inconsistent.
There was no registered manager in place. At the time of the inspection the management of the home was shared by managers from the providers other services.
Vacancies mean lots of agency staff are used, which some relatives worry about.
There were a number of staff vacancies in the home and the provider was in the process of recruiting more staff. Because of this the provider used a number of agency staff. Some relatives expressed concerns regarding the number of agency staff.
No structured activities programme or coordinator, so the role is mostly routine personal support.
People were encouraged to follow their interests and take part in meaningful activities. During the inspection, we observed staff planning and organising activities with people. Where people requested particular activities, staff facilitated the request.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
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