Last updated: 10 February 2026
"Staff feel well supported by management and peers with comprehensive training, but staff retention and innovative programmes are weaker."
People were protected from the risk of abuse... Medicines were managed safely... 'lessons learned' folder in place.
The staff we spoke with told us they felt very well supported by their peers and management.
We were satisfied there were sufficient staff deployed around the building to meet people's needs.
We saw the staff training matrix and noted the provider's mandatory and additional training was comprehensive and renewed in a timely manner. Staff were encouraged to continually develop their learning.
Staff and people at the service spoke highly of the registered manager. All the staff we spoke with said they would report any concerns to them and would feel confident action would be taken.
People were provided with a range of different activities, events and outings... minibus trips to the coast, pantomime, bowling, school visits, Zumba.
Staff numbers are enough to meet needs but no details on low staff turnover or minimal agency use.
We were satisfied there were sufficient staff deployed around the building to meet people's needs.
Varied activities and outings keep things interesting but no specialist programmes or innovative therapies mentioned.
People were provided with a range of different activities, events and outings... There's always a full schedule of activities.
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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